Status Pages are a useful communication tool that you can use to communicate information to your customers during an outage or maintenance period. This can help you receive a lower number of support inquiries when such events happen so you can focus on resolving the issue at hand. At the same time your customers can also inform their customers if they would be affected by any maintenance or outage events on your side.=
It also helps in transparency where you want your users to be informed or simply use it to keep an eye on the status of your services running in your own home lab. Uptime Kuma allows you to create a free status page and this guide shows you how to make one.
The Uptime Kuma Status Page is a Public Status page by default and there is no built-in feature to password protect it however, you could do so yourself via the Firewall or a CDN policy.
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The Necessity of Having a Status Page
There are various reasons why having a status page will help build trust and cause fewer situations of lost communication with your customers. Below we talk about the most important benefits you get by just having a status page hosted in times of need:
- Your customers get notified about any potential issues or maintenance that are happening on your end.
- All of your information regarding an incident or maintenance is in a single place of truth that users can access to stay updated.
- You can share the status page publically with customers on social media platforms like Twitter and Facebook directly.
- Better trust with your users, this is a proactive approach where they can see if any issues are going on with your service.
- All of your contact channels including support email and phone are not exhausted over such situations so you can focus on fixing the issues and getting services back healthy.
Create Your Own Free Status Page with Uptime Kuma
Follow the steps below to create your own status page in Uptime Kuma.
1: Log into your Uptime Kuma dashboard and click on “Status Pages”:
2: Now click on “+ New Status Page” on the page.
3: You will now be asked to name your status page and select a “slug” for it, this is the URL. An example would be simply “status-page”.
4: Once you have given your status page a name, you now need to configure it. On the next page, you can change various settings including the title of the status page, add a description, footer text, change the theme (Dark mode, light or auto), add a monitor, add your own Google Analytics ID to track visitors and even Custom CSS to change the styling of the status page. The Uptime Kuma status page also allows you to create different groups which you can use to separate the status of different services. You can also create an incident on the edit page using the “Create Incident” button.
5: If you want to ever come back and edit your status pages you can do so by going to the dashboard and clicking on “Status Pages”, select the Status Page you want to edit and click on “Edit Status Page”.
6: That is all, you should now have your status page ready and published at the URL you specified in Step 3 above.